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Viable System Model

 

The viable system model (VSM) is a model of the organisational structure of any autonomous system capable of producing itself. A viable system is any system organised in such a way as to meet the demands of surviving in the changing environment. One of the prime features of systems that survive is that they are adaptable. The VSM expresses a model for a viable system, which is an abstracted cybernetic (regulation theory) description that is applicable to any organisation that is a viable system and capable of autonomy. A viable system is composed of five interacting subsystems which may be mapped onto aspects of organizational structure. In broad terms Systems 1–3. are concerned with the ‘here and now’ of the organization’s operations, System 4 is concerned with the ‘there and then’ – strategical responses to the effects of external, environmental and future demands on the organization, System 5 is concerned with balancing the ‘here and now’ and the ‘there and then’ to give policy directives which maintain the organization as a viable entity.

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Concepts from the Viable systems model

the following table details the components of the model,

Term
Function / Definition
UNSW Business Level Model
Significance
label from the viable system model  how the particular model component works  the significance of the model component for the UNSW data architecture models
Policy Is a higher order function that co-ordinates the intelligence and control functions. It is essentially an executive function determining the choices made by the organisation. In the VSM, it con-ordinates between the intelligence and Control functions, thus balancing the future and present.
  • Directing
  • Governing
 this has been mapped to the Direction
Intelligence this the forward looking, planning function that projects ideas about how the future could be, and submits them to the policy function for adjudication.
  • Capability Building
this function is a kind of architecture function that projects a vision of the organisation into the future and looks to plot a course from the present, to this future
Control  this is the system that determines the actions of the lower components.
  • Managing
Meta-level organisation  the level of the viable system model concerned with the co-ordinated action of the lower part of the model. As the VSM is suppose to be recursive, whether a part of the organisation is to be considered meta-level or implementation level is relative. This is suppose to cover those hierarchical arranged organisations where divisions may reflect all the model components
  •  Directing
  • Governing
  • Capability Building
  • Managing
Monitoring  the main upward relation of the implementation level with the meta level of the model. the monitoring function involves the flow of information
  •  Managing
Co-ordination  the main downward relation between the meta level of the model and the implementation level. the main form of this communication is the flow of commands.
  •  Managing
Implementation  this is the label for those parts of the organisation that achieve the actual delivery of what the organisation is producing. As the VSM is suppose to be recursive, whether a part of the organisation is to be considered meta-level or implementation level is relative. This is suppose to cover those hierarchical arranged organisations where divisions may reflect all the model components.
  •  Delivering
  • Supporting
  • focus of Managing
  • focus of Capability building
Units  this component of the model embodies the all six functions
  • Directing
  • Governing
  • Capability Building

  • Managing

  • Delivering

  • supporting

Market Segment
  • focus of Managing
The environment
  •  focus of Directing
The customer
  •  focus of Delivery
The future this is the focus of the intelligence system of the model. intelligence is focused on ensuring that the future is adequately …
  •  focus of capability building

Usage of the Viable system model

The business level scheme encodes the VSM distinction between the business activities that actually involve the performance of core lines of business, the co-ordination of these activities in the form of management, through which the monitoring and control of activities is brought about, the role of intelligence being the equivalent to that of architecture and policy being essentially a strategic directorship function.

These activities are directed toward different parts of the internal and external environment. the intelligence functions are directed toward the future, the policy function toward the market segments, the control, monitoring and co-ordination functions towards the units and the implementation via units directed towards the customer.